Shipping Terms & Conditions

Last Updated: [11/4/2024]

By placing an order with LuckCantExist, you agree to the following shipping terms and conditions. Please read carefully.

1. Order Processing

  • All orders are processed within 3-4 business days. Orders placed on weekends or holidays will be processed the following business day.
  • We reserve the right to delay processing due to unforeseen circumstances, such as inventory shortages or high demand.

2. Shipping Methods

  • We offer various shipping methods, including Standard, Expedited, and Express shipping. The available options and their estimated delivery times will be presented at checkout.
  • Shipping rates are calculated based on your location and the selected shipping method.

3. Shipping Destinations

  • We ONLY ship to the United States as of now!

4. Delivery Times

  • Delivery times are estimates and can vary based on the shipping method selected, destination, and carrier conditions. 

5. Order Tracking

  • After your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order’s progress.

6. Risk of Loss

  • Title and risk of loss for your purchased items pass to you upon our delivery to the shipping carrier. LuckCantExist is not responsible for items lost or damaged during transit UNLESS you purchase order protection.

7. Delivery Issues

  • If your order does not arrive within the estimated timeframe or if you encounter any issues, please contact our customer service team at luckcantexist@gmail.com, We will investigate the matter promptly.

8. Returns and Exchanges

  • For information regarding returns and exchanges, please refer to our Returns Policy. All return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

9. Modifications

  • LuckCantExist reserves the right to modify these shipping terms and conditions at any time. Any changes will be posted on our website, and your continued use of our services will constitute acceptance of those changes.

10. Contact Information

  • For questions regarding shipping or these terms, please contact us at luckcantexist@gmail.com, our customer service team is here to assist you!

Thank you for shopping with LuckCantExist™! We appreciate your support and look forward to serving you.